brookcove
Posted : 7/7/2006 7:16:21 AM
As I mentioned before, I don't believe QC has anything to do with size - it's motivation to do it right. A screwup which results in a certain
percentage hit on the bottom line, will impact the company similiarly whether the bottom line is great or small.
My late trainer was the QC director for a plastics plant in his town. He was a man of great integrity and about the smartest guy I ever knew (though he calleed himself an "ignorant farmer" and couldn't even spell). I would sure have trusted him to oversee
my dog food manufacture whether he worked for a niche company like Blackwood Farms, a big dealer like Diamond or a megacorp like Nestle.
But it's hard to talk directly to the QC people at those bigger places, while on the other hand Steve used to get on the horn and talk directly to the production managers whenever he switched dog food (which he purchased by the truckload) - plus he handled sponsorship for the big events and he never worked with anyone whose food he wouldn't feed himself.
QC to him meant different things as an expert in the field. It meant the product contained what it said it contained, and they could demonstrate how mistakes were prevented as much as possible. It meant all Federal regs and guidelines were met. As someone suffering from cancer contracted from chemical exposure, he was also a stickler for correct managment of ingredients so they weren't exposed to chemicals. I don't know what else he looked for, but I do know he didn't like Diamond. He passed away last year so he never saw the Diamond brou-ha-ha but he wouldn't have been a bit surprised.