Hump day chat!

 Poor Brutus! That's the treatment you get for protecting your owner?

 Congratulations Cita, that's wonderful!

aerial1313

2shelties

I'm going to try to get a credit on my water bill

Our very first water bill in our house was over $250.  We discovered it was due to a constantly running toilet.  I called the county water dept about it, and they sent me a form and told me to do the following:

1. Wait 1-2 more billing cycles after the repair so they could determine the "normal" water usage (which was around $30-40 a month)
2. Submit to them a form (which they faxed to me) and a copy of a repair bill (or in my case, the receipt from Home Depot showing we bought the stuff to do the repair ourselves)

I did those, and they determined what the overage was, and "split the difference" with me.  We had no water bill for probably 4 months while the credit worked its way down.  You might be able to get a similar deal.

Glenda, I sure hope your niece's surgery goes well!

I'd be fine with that....my neighbor had the same problem last year and she said she got a credit, so I'm hopeful there. She didn't give me any details, just that I'd need to save my receipts. 

 The second plumber just left, replaced the water pressure release valve for $225. The issue of the running toilets resolved as soon as the valve was replaced. I'm off tomorrow and I'm going to call the other company and complain. I'm really bad at stuff like that, but we'll see. The second plumber thinks I should dispute the charge with my CC company since I didn't get the written estimate I was supposed to get before the first guy started working. I would not have had the work done had I known the price, but by the time I realized he was doing the work instead of still just looking around in there, he was almost done.

kle1986

 Poor Brutus! That's the treatment you get for protecting your owner?

Says the woman who puts a tiara & a bandana on Finn's head.  If I were you, I'd be watching my shoes for any doggie deposits. ~L~

gradyupmybutt

kle1986

 Poor Brutus! That's the treatment you get for protecting your owner?

Says the woman who puts a tiara & a bandana on Finn's head.  If I were you, I'd be watching my shoes for any doggie deposits. ~L~

Annie!  ROFLMBO

2shelties, maybe write down what you want to say before you call the company you have the issue with.  It doesn't have to be scripted, but will help you keep your thoughts organized. 

JackieG

2shelties, I added two dogs to your household.  Hope you don't mind. lol  

I thought you did it on purpose, I do have two more dogs now than I did when I made my user name, lol.

Sharismom, that's a good idea, thanks. I was going to just write a letter, but I know I really need to call if I don't want to be ignored.

2shelties

JackieG

2shelties, I added two dogs to your household.  Hope you don't mind. lol  

 

I thought you did it on purpose, I do have two more dogs now than I did when I made my user name, lol.

gradyupmybutt

kle1986

 Poor Brutus! That's the treatment you get for protecting your owner?

Says the woman who puts a tiara & a bandana on Finn's head.  If I were you, I'd be watching my shoes for any doggie deposits. ~L~

It was Joker and he's never protected me!

Dang!  I KNEW I'd mess up on a name. ~LOL~  You got my point. ~L~

Really, NO ONE has made any tighty whitey jokes?  Wow, I'm thoroughly disappointed!  LOL

I would, but I can't think of anything good at the moment....

ETA: Thanks for the siggy compliment, Jackie!  Candace is very talented.  BTW, Jackie, you should check out the "Remind Huskymom" thread , we might have made some funny comments in there you'll find interesting. *snicker*

2shelties

Sharismom, that's a good idea, thanks. I was going to just write a letter, but I know I really need to call if I don't want to be ignored.

Oh, I'm a fan of letter writing myself.  Then I can edit!  Another thought...if you call, make sure you get the name of the person(s) you speak to, write down everything they tell you, put a date and time on it.  I do this stuff a lot for the company I work for - it helps, esp. if you get the run-around.  Then you have back up of who told you what and when.  It's more helpful than saying, "well, I called a week or so ago and they told me..."  Those unspecific pronouns - he, she, they - leave a lot open-ended.  I always try to sound like I know what I'm talking about!