the_gopher
Posted : 1/26/2010 11:28:08 AM
Dear Crazy Client,
Your nuts, simply put. You yell at me for things your OTHER vendor is doing. I'm happy to fix any errors WE make, but would appreciate you checking first before yelling at the wrong person. When I ask you if the program is working well for you, if any adjustments are needed and you say NO, that doesn't mean I can suddenly read your mind and know you didn't actually mean that. So, don't yell at me for things I'm not doing or didn't change because you didn't request it, even though I check in with you multiple times per month. ESP is not one of my skills, though I sorely wish I had a touch of it. Also, no other client our company has uses two vendors for the same exact service. So if your confused as to why our results and their results are different, that's your problem not mine. It's not "industry standard" to use two vendors for the type of service we are providing.
Your either really happy and on cloud 9 or rip roaring flaming mad. They make medication for this. I really suggest you try some. It would make you more balanced and likely make anyone who has the pleasure of dealing with you happier. I know I would be.
Yours Truly,
Your Beyond Frustrated Account Manager
Ahhh I feel better now. Had to get that out before I just start banging my head on the desk.