Ack!! Timberwolf really screwed up this time...

• Ack!! Timberwolf really screwed up this time... sooner Posted : 8/22/2006 10:21:52 PM This is kind of funny, but... The other day there was a thread on another board about Timberwolf's new site, and the outrageous shipping charges it was adding... I got on there and created a login and was playing around adding items to my cart - it was adding like $80 shipping to a 33-lb bag - anyway - they SHIPPED the product! I got home today to find two 33-lb bags of dog food that I haven't paid for! I just logged onto their site and it says I have ANOTHER order that I haven't paid for that says shipped but it hasn't arrived yet - it's another 100 lbs of food!! The order that's sitting in my kitchen says pending on their site. Okay, I'm going to e-mail them... this should be interesting... LIKE 53 REPLIES 4493 VIEWS LAST POST PAPILLON806 Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• papillon806 Posted : 8/22/2006 10:30:19 PM wow that's weird! Did you give a credit card number or anything? 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• sooner Posted : 8/22/2006 10:35:39 PM ORIGINAL: papillon806 wow that's weird! Did you give a credit card number or anything? No, nothing. In the past I paid PayPal, but I checked and my account is fine, besides I set up my TO account with a different e-mail than my PayPal e-mail. 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• jessies_mom Posted : 8/22/2006 10:35:43 PM   Wow! You mean they shipped the food without you finalizing the order and entering a method of payment?  Hopefully you can contact them in time to stop the other shipment; geeesh! Legally, I think you can keep the food if you want to.   0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• sooner Posted : 8/22/2006 10:40:10 PM lmao - I'm not the only one this happened to --- from the other board "WOW - I get home from work and same thing...1/3 of my order is on my steps?!? I haven't even *paid* for anything...my tentative order is still in my "cart" on their website." But apparently not much has changed, several people are trying to contact them for different reasons and getting no response. 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• jessies_mom Posted : 8/22/2006 10:43:27 PM  Seems like TO could lose a lot of money if they don't get this problem with their site straightened out. 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• sooner Posted : 8/22/2006 10:50:04 PM Their site *seems* a little different now than it was last time I looked at it, but I wasn't paying that much attention then... 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• Luvntzus Posted : 8/22/2006 11:05:58 PM Oh my goodness! I've never heard of a company making such huge mistakes in the customer's favor. It really seems like they do not have their act together... doesn't inspire a whole lot of confidence in their food. [:-] 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• ron2 Posted : 8/22/2006 11:18:43 PM Maybe it's TO's way of letting us know what it's like to live in Puerto Rico. So that's what Lizziecollie's shoes feel like.   0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• brookcove Posted : 8/23/2006 1:38:03 AM Would it be unethical to go play the TWO lottery, for just a little bag of food maybe? Sigh. Yes it would - I hate that old concience thing sometimes. 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• Luvntzus Posted : 8/23/2006 5:29:00 AM ORIGINAL: brookcove Would it be unethical to go play the TWO lottery, for just a little bag of food maybe? Sigh. Yes it would - I hate that old concience thing sometimes.   You read my mind and the horrible little idea I was having. [&:] I could never bring myself to do it either. 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• brookcove Posted : 8/23/2006 7:34:25 AM Isn't it awful? I feel like the kind of person who rushes to pick up the money when an armored car has a smashup. Except I'm sure no lives were endangered in TWO's accident. [sm=wink3.gif] 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• robinsegg26 Posted : 8/23/2006 7:43:23 AM I went on this morning to order their suppliment and forgot my credit card at home so closed the website without completing my order and they send me a freaking email telling me thanks for your order.   that it was completed...   I emailed them back and let them know that i didnt order that yet ..... I dont know whats going on but can u imagine how much money these people are losing   espeically the big bags of food at 50 bucks a pop... the suppliment was only 17.99 but still...  someone has a really screwed up website... 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• dogslyfe Posted : 8/23/2006 7:48:56 AM Would it be unethical to go play the TWO lottery, for just a little bag of food maybe? Sigh. Yes it would - I hate that old concience thing sometimes. Glad to hear I'm not the only one having that thought. Death to ethics. [] Oh well. 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login
• jessies_mom Posted : 8/23/2006 7:50:53 AM without completing my order and they send me a freaking email telling me thanks for your order. that it was completed... I emailed them back and let them know that i didnt order that yet .... (in reply to sooner) Report | Post #: 13    Good luck getting a response; I still haven't gotten a response to an e-mail I sent them 3 weeks ago. [>:] 0 LIKE Like Share You have posted to a forum that requires a moderator to approve posts before they are publicly available. Hey, it's way more fun when you sign up or log in Connect With Connect With Sign Up Login