quick question

    • Gold Top Dog

    quick question

    before i qualified for state spaying, coco's estimate was $220 for her spaying, $95 for her umbilical hernia....quote good for $60 days.
     
    i qualify for state spaying, so now it's $10 for her spaying, and $140 for her umbilical hernia.
     
    the vet said they are charging me for the price increase for her umbilcal hernia is because that's what's "adequent".
     
    why?
     
    • Gold Top Dog
    That is weird.  It's almost like they decided to up the price on one surgery just because you're getting a big break on the other one. How do they explain "adequate?"
     
    Joyce
    • Gold Top Dog
    My guess is that it is because there is benefit to the city as a whole and the state as whole..in spaying your dog (less overpopulation)...there is no benefit to the state for the other surgery...that is something benefitting only your dog and yourself...and they might even consider it elective or cosmetic on top of that.
    • Gold Top Dog
    their argument to what is "adequent" was that they had to factor in for the time for the vet.

    i asked why they didnt do that in the first quote.

    their repetitive response is because i qualified for state spaying.

    i got upset because i figured the same thing...because i got reduced price for one surgery...they raised the price of another?

    dont get me wrong...i have spent literally HUNDREDS of dollars at this vet because i figured i'll pay extra for quality just for her regular puppy shots and what not...so I wanst really complaining about the price so much as to the reasoning....I mean...I could easily gotten her done at the humane society or something if price was more an object then what I felt comfortable with (theyre OVER PRICED anyways what was considered 'elective' was the $57 for pre surgical blood work, and $60 something for microchipping, both of what I was opting to do anyways.)

    i kept asking her why, and she kept giving me the above response....because it's what's adequent. 

    it didnt make sense to me either...

    what pushed me off the edge was when she said that something along of the line of "do you think these surgeries are simple?  it's not as simple as say getting your hair cut."

    I was so mad when she said and told her it was insulting that she would consider me thinking of my own puppy's surgery as mnor as a hair cut and that she was implying I was a moron.  Then she said I was taking her words out of context?!  Uh....how else did hair cut and surgery get into the same conversation?

    Am I wrong?  I just dont understand adequent from what she explained to me, because I qualify for state spaying (uh...the state is paying...not me...so it's not as though they arent getting their money.) but yeah...     
    • Gold Top Dog
    ok,  This is the way I'm thinking of it:

    There is a discount for two surgeries done at once b/c of not duplicating some of the anesthetic costs and tubing, and whatnot.

    So, she quotes you a price for two that covers the surgery stuff during one visit.

    In comes the state paying part of it.  They are probably like a insurance company - in that they pay reduced rates and you pay a co-pay ($10).  But, the $10 that you pay and the money that the state pays does not add up to the set charges that they have for a spay surgery.

    Original charge was for $ 315.  New charge with state paying some portion is $ 150.   Difference of $ 165 (savings).  I don't know what the state is paying her, but I kinda doubt it's that much.

    So, yeah, I can see her raising the surgery rate b/c I suspect she still isn't getting paid as much as she would have under the original quote.

    I don't work in the industry, but that's my thinking on the subject (having dealt with insurance companies, this makes sense to me).
     
    edited to add:  I wasn't there so I don't know about her tone, but I suspect that a vet gets tired of defending his prices, and she just might have been irritable at having to defend the difference and didn't want to explain it.  I'm not saying it's ok to be like that - but if she is normally very nice and explains things, and just didn't do a good job this one time, then I would explain it away with her being human.  If she's like that all the time -- well then that just might be her normal bedside manner?