UndefinedMelody
Posted : 6/29/2007 9:32:31 PM
I work for a collection agency, and I would have thought you were full of it too. But she was WAY out of line to be rude to you. If I were her I would have just said "oh okay, well can I leave a message then?"
It's amazing the things people say to get out of paying a bill.
For example:
Ex. 1.
I call for a elderly woman. Son answers phone. I say "Hi, this is Alexis calling on behalf of ***** could I speak to *insert womans name*. He says, "Sure hold on" and I hear him yell "MOM, PHONE FOR YOU" to which I hear her reply "Who is it?" and he says "I don't know mom, some
white woman...I think it's a bill collector." and she says "well nevermind, tell her I'm not home."
[
:@]I just left a message with him.
Ex. 2.
I call this woman, tell her she owes a couple hundred dollars. She tells me, "I'm unemployed". Now, I work for the hospital's collections department. If you don't pay me, you get turned over to a serious, I'm garnishing your check and repo-ing your property if you don't pay me-collection agency. So at that point I ask "Would you be able to make just a $5 dollar payment so you can avoid collections?" "NO, I'm unemployed" She says it like I'm stupid. Meanwhile- she is talking to me on a telephone, has a television blaring, and lives in an apartment. (her addy was on file). How the hell am I supposed to believe she can't send me 5 dollars?
I don't. But LEGALLY I am not allowed to question anything she says.
So like I said, your caller was out of line. I would call her office and report her.