Anyone ever return a product to Mario Tricoci?

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Anyone ever return a product to Mario Tricoci?

g33

Posted : 3/29/2007 9:07:52 AM

Mario Tricoci is a day spa near me. I had some stuff done there last week and bought a moisturizer that I thought would work well for me. Well it's been a week, and I don't like it. It was a $26 product. It is much heavier than I need, and when I put makeup on over it, the makeup turns out looking cakey. Do you think if I call this afternoon and talk to the lady who sold me the moisturizer, she'll let me exchange the rest of the product for something else?

I've never tried to return something I've used before, but I don't want to eat $26 on a moisturizer that I absolutely hate. Worst come to worst I could give it to someone, but I'd rather exchange it for a product that I KNOW works well. I wish I'd just bought THAT instead of trying something new!

fuzzy_dogs_mom

Posted : 3/29/2007 2:01:16 PM

I would think that they would let you return it for either exchange or refund. Even a lot of the local drugstores have a "bring it back if you don't like it" policy - and $26 is a hefty bit of change to lay out for something that you're not satisfied with.

Joyce

g33

Posted : 3/29/2007 4:19:26 PM

I called - they are going to let me do the return/exchange! Granted, the product I am going to exchange it for costs $50, but it's a great product and works awesome. I have oily skin, so I am particular about my moisturizers.

What I'm returning:

[linkroductID=43]http://www.skinceuticals.com/productItem.asp?productTypeID=5&

roductID=43[/link]>http://www.skinceuticals.com/productItem.asp?productTypeID=5&

roductID=43]http://www.skinceuticals.com/productItem.asp?productTypeID=5&

roductID=43[/link]

What I am buying:

[linkroductID=37]http://www.skinceuticals.com/productItem.asp?productTypeID=3&

roductID=37[/link]>http://www.skinceuticals.com/productItem.asp?productTypeID=3&

roductID=37]http://www.skinceuticals.com/productItem.asp?productTypeID=3&

roductID=37[/link]