cakana
Posted : 4/9/2010 1:00:57 PM
Okay, now I need the 2x4 or something bigger, if we got it. I did our taxes last week using TurboTax. Well, the only way to print it out to look it over is to go ahead and pay for it. No big deal, but I did find an error. I went back in this morning to correct it and when I went to reprint it, it wanted me to pay again. I went thru all the online support Q&As and how's this for helpful? -
Q - Do I need to pay again to reprint my forms after I make a change?
A - No
How freaking helpful is that???
Anyway, I finally found a # to call and the woman said "you paid to print it once, so I think you have to pay again if you want to print it again"....OMG!!!!!!!!!!! I had to bite my tongue so hard I drew blood. I calmly explained that I knew that wasn't true and she spent 10-15 min's trying to find an answer for me. She was probably looking at the same online Q&A crap I'd already looked thru. Finally, she said she'd just refund my credit card and that way I wouldn't be charged twice. Ugh, I seriously need a drink 