Liesje
Posted : 11/25/2007 4:37:15 PM
Sounds like the biggest issue will be consistency and getting everyone to help. If they really care about the dog and addressing this problem, they need to work with the dog and not just let people come and go unannounced without preparing the dog.
You'll probably get different answers from different people, but I never correct dogs for behaviors like growling, air snapping, or curling lips. Why? To me, those are the dog's warnings and the dog's way of saying s/he is scared and uncomfortable. If you start correcting these behaviors (saying "no", making the dog leave, etc) then you are telling the dog NOT to warn you before it bites and soon the dog will just go ahead and bite without warning. I prefer to observe these behaviors, look for patterns, and think of how to address the root cause, because the growling is really only a symptom. My dog Kenya doesn't growl, but she curls her lip and snarls. After observing her doing this to many people and dogs in many environments, I learned that it's not out of fear or aggression, but that she is a dog who needs personal space. If you get in her face, she will curl her lip to say "hey, please give me some space, you are making me uncomfortable." Once she gets to know the person or dog, she doesn't need as much space. For example, when we first got Coke, she curled her lip anytime he walked near her and bumped her, but now they sleep back to back and even lick each other in the face. He would see her snarl and walk away because he understood she was asking him to back off. Since he was respectful of her space and gave her time to get used to him, they are now best friends.
Now when new people come over, I make sure I am standing between the dog and the door. I have the dog sit and stay off to the side. I let the people in and I ask them not to reach out to her, but if they want to pet her they should kneel down and call her over to them. Then she will come over and wants to get her head scratched. I ask them to sit along side her, not directly in front of her, and pet her cheeks and chest, not reach over her head. If I can see that she is still not getting comfortable, I will have her go somewhere that is safe to her (she likes to go in her crate or sleep under the kitchen table). I also allow her to sit under the dining room table while we visit and ask people to ignore her. She feels safe under there and can sniff everyone without them touching her or making eye contact.
At first, the lip curling behaviors scared me because I thought I might have a dog that is fear aggressive, but I've worked at socializing her AND managing the environment to avoid those confrontations and now it never happens (but I still do the above things when people come over because I haven't had her that long). I also talked about it with my trainer and she agreed that it would be a bad idea for me to say "no!" and put the dog in her crate when she curls her lip because that's just the way a dog communicates. It doesn't mean she is going to bite (in fact, it means she does not want to bite!). I would assume the same concept is true of growling. It's the dog's way of saying "I'm nervous, please don't come closer right now". You can manage the environment by making sure the dog is safe and calm before people enter and by asking people to ignore the dog at first and you can socialize by allowing the dog to approach the visitors once she feels safe and slowly learn that new people in the house are not a big deal.
Some people will say you should have the new people give the dog some treats. I think that can work, but I don't have strangers give my dog treats because I want her to see a stranger as something totally neutral, not bad OR good. Also, sometimes she will approach a stranger, but is still a bit nervous. If the stranger gives her a treat, that is reinforcing her nervousness. The only time I let other people give my dog treats is when I give them the treat and say it's now OK because she has relaxed.