Saratoga Horseworks K9 Cooling Coat

    • Gold Top Dog

    Saratoga Horseworks K9 Cooling Coat

     The Saratoga Horseworks K9 Cooling Coat as pictured here on my dog Luke

      

    I followed the guidelines on the website for sizing my dog, and ordered accordingly. Note here that the length of the coat is too long, and extends past the base of his tail. The velcro strap in this image is pulled up so that it is tight to his body. This picture shows the velcro attached to where the other side of the velcro is attached.

    This coat is entirely too large ordered based on the sizing info on the website, as you can see from the pictures. Luke was, last he was weighed 13.5lbs. When putting this coat onto a 35lb dog, the belly strap fit perfectly on this dog, but obviously the length was way off, and was 6 inches too short in length. 

    I removed the belly strap and tried having him wear it that way, we couldn't walk very far before it started sliding all over. 

    The front is closed with a plastic snap, the same type like on a collar. This doesn't him tightly enough either, and once he got walking, one of his legs went right through it. 

    If this coat had fit well, I really do think it would serve it's purpose. I wet the coat, which made him slightly damp, but did not soak him. A wider chested heavier dog who is a bit longer might fit nicely in this coat. When I just tested it on him in the house, and did not try to let him run around in it or really move, I had no idea that it would not work, and thought I could fix this with a little more velcro on the back. That clearly will not work. 

    • Gold Top Dog

    Did you call the company to request they fix the problem? How did they respond?

    • Gold Top Dog

    I just contacted them now. Technically, by their policies, I have no right to return for a refund. I asked however if I could get a smaller belly band, which I would pay for, to see if that would hold it on, or if I could get something custom made for him. I checked on several other websites that sell pre-made coats. It appears that on each one, his girth, neck and back do not all fall into the same size. He has a 10in neck, 15in back, and 16in girth. Based on this, the fit on the Chilly Buddy, available at Clean Run, would likely also be poor for him. The Petite lists a neck range of 11-15in, back of 13.5 (16 for the small) and 16-20in girth. The Ruffwear Swamp Cooler lists only girth measurements of 12-19 in for the XXS. I have no idea about how the other measurements would fit him.

    I'll update as to their responses, and maybe we'll be testing other coats. 

    • Gold Top Dog

     I could possibly make a custom coat for you, I need to find the fabric though :)

    I can get that cool mesh fabric like clean run uses on their coats :)

    I think Zoey would like one, not fun being a black dog in the california sun!

    • Gold Top Dog

     They don't take returns? That's kind of lame.

    • Gold Top Dog

    Jewlieee

     They don't take returns? That's kind of lame.

     

    I agree. why not!?! lol If it was a custom one i could see why, but it sounds like they just have standard sizing's that come off the shelf. boo