Somebody had compiled a list of "pet food guarantees" in response to someone who apparently found "worms" in a TWO bag...the company wouldn't reimburse them. I don't know much of the detals but here is the link to that thread:
[link
http://pets.ca/forum/showthread.php?p=388859] http://pets.ca/forum/showthread.php?p=388859 [/link]
The list of guarantees....I actually never looked at this before, but thought it was a good thing for ppl to be aware of:
"Timberwolf's Return p0licy
Quote:
Opened or partially used products are non returnable unless a problem exists with the quality of the product. As we do not specifically formulate for taste, smell, consistency, color or other factors unrelated to healthy nutrition, these factors shall not be considered just cause for return of opened or partially used products.
If you are following a a specific recipe, with same percentage of ingredients each time than there should be consistency from one bag to another, at least I would think
and I have never seen a limited guarantee on dog food before
Canidae return policy
Quote:
If you are not completely satisfied with any of our products, please return the unused portion with the receipt to the place of purchase for a complete refund or replacement.
wellness return policy
Quote:
We guarantee that your dog or cat will love your Wellness Pet Food selection or your money back. If for any reason you are dissatisfied, simply return the original package with the unused portion to your point of purchase for a full refund
Natura Return policy (from the bag)
Quote:
Because we think you will agree that Innova EVO is the healthiest pet food in the world, we offer an unconditional satisfaction guarantee
Nature's Variety policy
Quote:
Our natural, nutritious products are produced with integrity and care for the health of your companion animal. All of our products are 100% Satisfaction Guaranteed.
Pinnacle dog food
Quote:
100% satisfaction
guaranteed!
All Pinnacle brand pet foods come with our
guarantee that you and your dog will both be
completely satisfied. If for any reason, we do not
meet your expectations, just return the unused
portion to the place of purchase for a full
refund or exchange.
Royal Canin
Quote:
Should you not be 100% satisfied with the performance of our products, we will gladly replace the product or refund your purchase price. Simply save the unused portion, along with your purchase receipt and contact us at 800-592-6687 or return the product to your local retailer or veterinary clinic."