jessies_mom
Posted : 12/16/2006 11:31:39 AM
Theese problems with TWO continue, Im gonna have to switch to another dog food. THIS STINKS!!!!! I had such a hard time getting them all to be "ok" on what they all ate. If they can't return a phone call or an e-mail, are they paying attention to whats going into their food?
TO's formulas look very good but when I heard about this I wonder how much they really know about what they're doing; [link
http://forum.dog.com/asp/tm.asp?m=211083&mpage=1&key=mark]http://forum.dog.com/asp/tm.asp?m=211083&mpage=1&key=mark[/link]
" Timberwolf has done some strange things, but [link
http://www.ourdogsonline.com/ubbthreads.php/ubb/showflat/Number/62516/page/21/fpart/1]this[/link] has to be one of the strangest [8|]
Mordanna 09/26/06
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quote:
Yesterday I received an email to my dogfoodproject.com inbox from someone who asked me about the kcal content per cup of TWO foods, stating that several inquiries to TWO on the topic were unsucessful, and that finally the person was directed to my website to ask me.
Of course I wanted to find out what this is all about and asked the person who emailed me what exactly was going on. The answer was that customer service directed them to me, claiming they were instructed to do that to anyone inquiring about this topic, that I was more accurate at giving the correct amount than they were, and it was difficult for them to calculate it, and that I was doing this for many other companies also. This reader also said Mark Heyward (the owner of TWO) gave them a hard time about this question.
I just don't get it. This is the second time recently that a reply from TWO customer service really gave me a "WTF" moment... "
[/blockquote]