So....last night I got another flat tire (2 in one week). My car was driving way out of alignment too. What the hell is going on?? So, it was pretty late (11:45pm) I had to have it towed to the nearest shop, no problem. The guy said he will look at it when they open (8:00am) today. He called me and said that my ball bearings were rusted and a couple were broken so I needed those replaced, that's why my car was out of alignment, and also why I was getting flat tires. I said OK, just let me know when it's done. He said probably Saturday. No problem I'll just use DF's truck since he's in NH until Friday night. Then he called me back and asked if they could send my car to their other shop (3+hours away). Sure. Whatever you have to do, just fix it. About 30mins goes by....OMG!!!! My keys for the dogs houses I walk are in my car. I've been on the phone with the company, the tow truck driver is still on the road and had to pick up 3 other cars and still isn't back to the other shop. So....I have to walk a dog in 1 hour (scheduled for 11:00am) and no keys, no one is home at their house....They mechanic said he *should* be back by noon....But by that time it's already going to be too late. I feel like crying, I've never let my clients down before.
I hate calling and telling them news like this (never had to before) because I'm always afraid since it sounds so comlicated they'll think I'm lying or something.