Dana
Posted : 4/1/2006 12:54:17 PM
Generally I think that TO is a great food. I don't really have issues with it, with the exception of the customer service problems that I have heard about.
I have feed the Elk to my Coonhound, and he loved it. I was so impressed with it. My shop does not carry it, so I feed what I can get at a discount ie Innova, cal Nat Wellness ect
I think the issue that I have here is with certain members that act as representatives of TO and treat other members in a rude manner on a consistant basis. I am just floored at this behavior.
Other than that, if it became easier to order, if the responded to e-mails better ect I would feed it again. I am sure that they are working on this.
I know that this is just an internet forum, but I wonder how TO would respond to knowing that someone that is acting upon themselves as a rep of the company, (in any platform, face to face or online)is treating others with such rude behavior.
[:'(]