fish n dog
Posted : 4/16/2008 11:25:12 AM
I want to share an experience I just had with Natura.... A company I feel is one of the better ones.
I have a new Lab. pup. Sent home on California Natural Lamb Puppy food. Well that was almost four weeks ago, and I thought all was well feeding this because I checked their site and the puppy food was at a proper Cal to Phos ratio. For some reason I was on their site and was looking at the Adult Lamb Cal to phos ratio and saw it was too high to switch to at 4 months as the breeder recommended. I check the Puppy and now that Cal to phos is too high also...
I called customer service and was told this .... We re formulated the Cal Nat Puppy and Adult. When I asked.??. With the new bag change....they say.
And I ask Well why wasn't the web site changed to reflect this as I would have never fed this to a Lg. Breed pup.? They say it took time to update the site.. I find this totally wrong on their part. And they tell me I should be feeding Innova Lg. Breed Pup.
So I lost some respect for Natura... Did it hurt my dog... Only time will tell
But this is good reason never trust any of these companies
And if you look at the new BAG DESIGN of Cal Nat LAMB PUPPY ....A Yellow Lab.. puppy... a food they don't have formulated for Lg. Breed and don't recommend feeding to Labrador Pups... What is that all about NATURA ?
http://www.californianaturalpet.com/products/default.asp?panel=na&id=4