Posted : 5/18/2011 12:32:28 PM
thanks for your reply - I'll check out the link you sent me.
I spoke to the manufacturer this morning (we were out of town after we applied the product so had to wait to follow up) and she explained that Vectra 3D (sorry about the typo first time) doesn't absorb into the dog's body, it dries & stays on their skin for the 30 days. I had no idea, I think the Vet should explain that to people. She said some dogs are more sensitive to the sensation of it spreading on their skin & don't react well to it. I don't think that matches with the reaction we were seeing, I'd say it was more like the product was burning his skin & he was experiencing pain & was pretty upset about it.
The manufacturer said they would contact our vet & when I return the rest of the box they'll not only refund for the remaining 5 months I purchased, but will refund for the tube I used & give all my money back. I appreciate the customer service, but I still have concerns about this product & will never buy it again.
I don't believe our dog had any fleas on him when we applied this product, he's always been on flea medicine (Frontline or Advantix) & we really had no reason to think he had fleas. So in his case I think it was a chemical thing going on.