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Ticket creating difficulty
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Ticket creating difficulty
rwbeagles
Posted :
1/14/2007 1:25:23 AM
Hi! I wanted to pass on that tickets seem to be near impossible to create, without knowing what to put into the REASON field. I don't see anything to choose from...and for that reason I cannot use them effectively. Other members have mentioned this to me as well. So if there's a trick perhaps we could put a how to up...or if there already is one, can someone direct me to it? Specifically as to how NOT to get that error message of "please provide a valid reason"...
Thanks!
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Benedict
Posted :
1/14/2007 7:34:41 AM
I managed to successfully create a ticket the other day by using "Forum Violation" in the reason field. It's the only one I know of that works, but it does at least appear to cover pretty much anything.
Kate
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