Ticket creating difficulty

    • Gold Top Dog

    Ticket creating difficulty

    Hi!  I wanted to pass on that tickets seem to be near impossible to create, without knowing what to put into the REASON field. I don't see anything to choose from...and for that reason I cannot use them effectively. Other members have mentioned this to me as well. So if there's a trick perhaps we could put a how to up...or if there already is one, can someone direct me to it? Specifically as to how NOT to get that error message of "please provide a valid reason"...
    Thanks!
    • Gold Top Dog
    I managed to successfully create a ticket the other day by using "Forum Violation" in the reason field.  It's the only one I know of that works, but it does at least appear to cover pretty much anything.
     
    Kate