lauren fischer
Posted : 9/11/2009 12:48:24 PM
its always hard with new clients and undercoat. sometimes people call me and say, "well the last groomer didnt get all the undercoat out", and i never really know what to say. not all of the undercoat is to be removed, just the hair that is obviously coming out. after a good, correctly done shedless, i find that most dogs stay clump-free for about a month. and while not all the undercoat should be removed, it should definetly not be coming out in clumps as you described.
my guess would be that they probably dont dry the dog correctly. yes, brushing is good, but a high velocity dryer does the same job in about 15 minutes. i do probably 5-10 minutes of brushing on my double coaters tops. i hand dry them 90-100%, keep a comb and rake handy to loosen up the clumpy undercoat, and it all blows away with the dryer. this takes less time than brushing, and is much much better for the dog (no long grooming session, and no brush irritation).
maybe call them and ask to speak to the person who did your dog and ask them what their procedure is for a shedless. if they dont kind of describe what i just said i did, then i would maybe find a new groomer. tell the groomer what problems you had, and maybe try again and see if there is a change, but i have found that most groomer figure out their way of doing things and dont really change it. but it is possible that a less experianced person did thedog and simply did not know about undercoat. but use your own judgement on that when you talk to them. youll bne able to tell based on what they say if is was groomer mistake, or simply just the way they groom. its sad, but there are many groomersin my area that i do not ever refer doublecoaters to, b/c i know they simply do not take the time to get that undercoat out. they are good groomers though, and i refer people to them for haircuts, just not for any shedless treatment.